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The role of mobile in building brand loyalty

With falling consumer confidence and a slow economic growth outlook, brands are intensifying the fight for consumer loyalty...

By Nicholas Bednall 3 days ago

Kenya's MoBar Delivery brings alcohol to your door

Kenyan startup MoBar Delivery is connecting consumers with suppliers via couriers using a mobile app, streamlining and simplifying distribution of goods, starting with alcohol...

By Tom Jackson 12 Apr 2018

#ECMA18: It's not an apocalypse, it's a retail revolution

As store closures continue across the globe, we're witnessing the demise of physical retail as we know it...

By Lauren Hartzenberg 26 Mar 2018

Africa's smartphone market expected to reverse declines

Economic recovery in Nigeria and South Africa, two of Africa's biggest markets for smartphones, is expected to have a positive impact on consumer confidence and sales...

14 Mar 2018

Google Kenya's Charles Murito on digital advertising and the age of assistance

Google SA hosted a media event earlier this week to bring media practitioners across Africa up to speed on the latest technological advancements in the digital advertising space, focusing on Google Ads in particular...

By Jessica Tennant 7 Feb 2018

Africa's consumer goods and retail sectors driven by expanding middle class, tech development

In Africa and the Middle East, the value of mergers and acquisitions transactions is expected to rise to $6.4 billion in 2018 and will continue to rise in 2019, to $6.6 billion...

1 Feb 2018

#BizTrends2018: The new rules of retail

If you're searching for proof that retail as we know it is changing, look no further than Shanghai's 24-hour, unstaffed, self-driving grocery store...

By Lauren Hartzenberg 29 Jan 2018

Trends 2018: Omnichannel is the new normal

As smart technology enters our homes, cars, work and leisure time, marketers have the opportunity to innovate and reach potential customers via ever-expanding touch points...

By Jainita Khatri 25 Jan 2018

Shoprite feels African slowdown

Shoprite's non-South African supermarket division recorded negative growth for the six months to December, owing to the effect of lower commodity prices...

By Michelle Gumede 18 Jan 2018

Could 'buy online pickup in store' uplift brick-and-mortar retail?

The third annual JDA Consumer Survey reveals that about 54% of respondents prefer to shop in-store to other channels...

26 Jul 2017

#eComConfex: A crash course in cross-border e-commerce

As the CEO of the continent's largest online shopping platform, Nigeria-born Chris Folayan knows a thing or two about creating online experiences...

By Lauren Hartzenberg 27 Feb 2017

Shoprite's overall sales up 14% to R71.3bn

Whitey Basson ended his run as Shoprite CEO on a high note, the grocery chain's interim results released on Tuesday morning showed...

By Robert Laing 22 Feb 2017