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DHL Express launches live chat to enhance customer experience

"Customers benefit from quicker response times and by interacting with the company with the channels that are most convenient to them. "The deployment of MCT is a great step towards our goal of continuously improving our customers' experience."

20 Nov 2019

Kenya's Twiga Foods raises $30m in Series B round

Kenyan B2B food distribution company, Twiga Foods, has raised $23.75 million in a Series B equity round led by Goldman Sachs...

28 Oct 2019

Know your business inside out with a Biz Office

New expectations of transparency and authenticity in business means things like organisational purpose, brand stories, how your company does things, what it believes in and what it stands for, can all play a part in how your company sees itself and how it is seen by others...

Issued by Bizcommunity.com 2 Oct 2019

DHL Africa eShop platform rolled out to 34 additional countries

DHL's Africa eShop platform has expanded to an additional 14 countries across sub-Saharan Africa...

12 Sep 2019

Key trends across retail channels in Africa

With a growing young population coupled with rapid urbanisation and fast-growing consumer expenditure, Africa offers attractive opportunities for entities wishing to expand into new frontier markets...

By Christy Tawii 31 Jul 2019

3 steps towards 'glass boxing' your company with a Biz Press Office

Since 2001, Bizcommunity anticipated the role of company culture as intellectual capital. Biz Press Offices are a "glass box" game changer, offering a window into 18 industry communities...

Issued by Bizcommunity.com 23 Jul 2019

French startup, Kwik makes an impression in Nigeria

The Kwik app comes with an integrated geolocation system and offers an efficient transportation service for small packages or documents...

5 Jul 2019

DHL rolls out e-commerce platform to more markets in Africa

DHL Africa eShop has seen impressive growth since launching and has now been rolled out to nine more countries across sub-Saharan Africa...

10 Jun 2019

Landmark NYSE listing for Africa's unicorn, Jumia

Pan-African e-commerce platform, Jumia, has become the first African startup to list on the New York Stock Exchange...

15 Apr 2019

DHL launches Africa eShop, connecting global brands with African shoppers

DHL Express has launched Africa eShop, a platform enabling customers to shop directly from more than 200 US- and UK-based online retailers...

11 Apr 2019

Africa's heightened appeal as a trade and export destination

Africa is open for business. With average annual growth for sub-Saharan Africa forecast at 8% until 2023, the continent is looking increasingly attractive as a trade and export destination...

15 Mar 2019

IBM Food Trust launches worldwide with Carrefour on board

European retail giant Carrefour has joined other participants involved in building the IBM Food Trust blockchain network...

11 Oct 2018

DHL Express awarded most Top Employer certifications

DHL Express has been recognised as a Top Employer in Africa for the fifth consecutive year...

9 Oct 2018

Lifting the lid on the black box of informal trade in Africa

The share of internal trade in Africa remains low, as reflected by official statistics. This is despite numerous regional trade agreements that have led to tariffs removal within the trading blocs...

By Joachim Jarreau, Cristina Mitaritonna and Sami Ben 26 Sep 2018

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